Orders can be placed directly through our website. We also occasionally accept orders via WhatsApp or Instagram DM. For orders placed through WhatsApp or Instagram, our team will assist you with your order and arrange payment.

Yes. If your order is a gift, you can include a personalized gift message when placing your order under the 'order notes' section.

For orders placed through our website, available payment methods will be displayed at checkout.

For orders placed via WhatsApp or Instagram, payment can be made via a secure payment link (apple pay) or bank transfer.

Please note that we do not accept Cash on Delivery (COD).

If you need to make a change to your order, please contact us as soon as possible via WhatsApp. Once an order has been processed, engraved or dispatched, we may not be able to make changes or cancellations.

Engraving availability is indicated on each eligible product page. If the engraving option is not displayed, the product is currently not available for engraving.

For best preservation, store your Oblivra product in a cool, dry place away from direct sunlight, heat and excessive humidity.